Terms of Service in Ionia, MI 48846
Last Updated: 8/27/2026
Rental Duties, Site Rules, and Exclusions
Michigan Porta Potty Pros provides portable toilet rentals and dumpster rental services under the written order or service agreement. The approved scope may cover delivery, placement, pickup, scheduled servicing, waste removal, and container use at the address listed by the customer.
Customers must provide safe access, an accurate placement area, and notice of site hazards. Construction customers should follow OSHA 29 CFR 1926.51 sanitation requirements. Accessible units should be requested and placed in line with ADA Standards for Accessible Design, Section 603.
These services do not include hazardous waste handling. EPA Resource Conservation and Recovery Act (RCRA) rules apply to hazardous waste disposal.
Customers are responsible for required temporary sanitation facility permits from state or local health departments, including the Ionia County Health Department. Michigan EGLE, OSHA, and MDOT requirements may apply to waste transport, road access, or construction locations.
Special hauling, permits, extra cleaning, or unusual materials require a separate written agreement. Non-hazardous waste manifests are prepared only for licensed facilities when the provided information is accurate.
Appointment Changes and Cancellation Notice
Appointments are scheduled through an approved quote, order, phone call, or written confirmation. The confirmation should list the service address, unit or container type, delivery window, pickup plan, and requested service dates. Access instructions and site contact details must be supplied before delivery.
Customers should request cancellations or date changes as soon as plans change. Notice requirements, cancellation charges, and availability depend on the order and the time remaining before dispatch. A requested change is not approved until Michigan Porta Potty Pros confirms it in writing or by phone.
Changes to quantity, placement, service frequency, rental period, waste type, or access conditions may change the charge. Extra work requires customer approval before it is added, except for immediate steps needed to protect people, property, or legal compliance. Missed access, blocked driveways, unsafe ground, or inaccurate site information may require a new appointment time and added charges stated in the agreement.
Quotes, Charges, and Payment Approval
An estimate is a proposed price based on the details available at the time it is prepared. It may reflect equipment, rental dates, delivery distance, pickup, servicing, disposal, access, and the material described by the customer. An estimate does not change the service scope until the customer approves the order.
Payment timing, accepted methods, deposits, taxes, and other charges will be stated in the quote, invoice, or service agreement. Customers should review those terms before approving work. A payment request may be due before delivery, at delivery, during the rental, or after completion, as stated in the applicable record.
Extra days, added units, excess weight, prohibited materials, contamination, relocation, cleaning, return trips, or difficult access may create added charges. Michigan Porta Potty Pros will seek approval for scope changes when practical.
Questions about an invoice should be raised promptly with the contact information below. Disputed amounts do not cancel undisputed payment duties.
Written Coverage for Service Work
Michigan Porta Potty Pros stands behind the workmanship specifically identified in a written quote or service agreement. If that record includes a warranty, it will state the covered work, coverage period, remedy, and any notice steps. No fixed duration is promised unless it appears in the applicable agreement.
Coverage generally concerns work performed by the company, not the condition of a customer’s site or items supplied by another party. A customer should report a suspected workmanship issue with the service address, date, and a clear description. Photos may help with review.
Coverage may not apply to misuse, overloading, prohibited waste, vandalism, weather, normal wear, unauthorized movement, unsafe access, pre-existing conditions, or work changed by another party. The written agreement controls if its warranty terms differ from this general explanation.
Any repair, replacement, credit, or other remedy will follow that record and applicable law. This section does not remove rights that cannot be waived under Michigan law.
Responsibility for Site Conditions and Losses
To the extent allowed by law, Michigan Porta Potty Pros’ liability for a claim tied to a service is limited to the amount paid for the service giving rise to that claim. The company is not responsible for indirect, incidental, special, or consequential losses, lost income, or delays outside its reasonable control. This limit does not apply where law prohibits the limitation.
Customers remain responsible for pre-existing site conditions, hidden utilities, unstable ground, blocked access, inaccurate instructions, misuse, prohibited materials, and damage caused by people at the site. Placement and use should support OSHA 29 CFR 1926.51 sanitation requirements and ADA Standards for Accessible Design, Section 603, where applicable.
Hazardous waste is subject to EPA Resource Conservation and Recovery Act (RCRA) rules. State or local health department permits may be required.
Michigan EGLE, OSHA, Ionia County Health Department, and MDOT rules may apply. Proper waste manifesting supports hauling non-hazardous waste to licensed facilities only when customer information is accurate. Nothing here permits hazardous waste in rental equipment.
Questions, Notices, and Policy Updates
Questions about these terms, an order, an invoice, or a site concern may be directed to Michigan Porta Potty Pros at (844) 402-2049 or contact@eliteportarentals.com. Written notices may also be mailed to 257 W Main St, Suite 200, Ionia, MI 48846, US. Include the customer name, service address, order details, and a useful description of the question.
The company may revise these terms to reflect service changes, legal requirements, or business practices. Updates may be posted on this website, sent by email, included with an order, or communicated through another reasonable written notice. The version identified as effective for an order will apply to that service, subject to applicable law and any signed agreement.
A website update does not change a completed service or erase rights that already arose. Customers should review the current terms before placing a new order. If a provision is found unenforceable, the remaining provisions continue as far as the law allows.